Pests in Rented Property: Your Rights & What Your Can Do

What's New From Chris Rudd Solicitors
April 4, 2019

Pests can be a big problem in rented property throughout the UK. Also, pests can be an issue in paid accommodation such as hotels or B&Bs. But what does this include? Legal terminology can be confusing to understand what ‘pest’ means and what to do. That’s why we’re here to help.

Keep reading to find out what a pest is, and what you can do to deal with pests.

What Is A Pest?

In broad terms, a pest is something that is detrimental to humans. So, that could mean any animal that is harmful or causes harm to you. Here, that would be either in your rented property or in your accommodation.

We can divide pests into three basic groups. They are rodents, insects, or birds. These pests are problematic as they can carry viruses, bacteria, or other parasites, into properties.

Some pests will get into your rented property through open doors and windows. Or, they might get in through any small gap. They will generally come inside for food or warmth and may settle or become ‘established’. Once established, they can be troublesome to get rid of.

The most common pests are:

  • Rats
  • Mice
  • Cockroaches
  • Bed Bugs and Fleas, as a long-standing or widespread infestation
  • Ants, as a long standing or widespread infestation
  • Roosting Pigeons and Pigeon Droppings

The point is, if you are suffering from pests in a rented property or paid accommodation, you may have the right to take action. You can – and should – take action if you can prove there is an established pest and it presents a risk to your health. 

ants other pests infestation rented property

Pests in Hotels and B&Bs

Sometimes, you might have to deal with pests when you’re on holiday, in paid accommodation. For example, in your hotel room or Bed & Breakfast.

Unfortunately, this is a growing issue. And, most commonly, bed bugs and fleas are on the rise in paid accommodation. This is happening both here in the UK and abroad.

Make no mistake about it, if you have had to put up with this then you are entitled to compensation for:

  • A refund of the price you paid for your stay
  • Compensation for any health issues, such as soreness, itching, or infection
  • Compensation for upset and distress, or ruined holiday

If you have suffered because of pests in paid accommodation, keep reading to find out what you should do.

Taking Legal Action Against your Landlord If Renting

Hopefully now you have a better understanding of what pests are. So, if you believe you have a right to take action against your landlord, there are certain steps you should take. If suffering from pests in your rented property, there’s a good chance you won’t have to sort it out yourself. To get your landlord to sort things out, you should:

  • First, you should make a complaint against your landlord to make them aware of the pest or nuisance. Please do this in writing and keep a copy.
  • Then, if they have done nothing about it after 21 days, please contact us for help.

If your landlord neglects their duties, we may be able to use the law to demand your landlord get rid of the pests. We may even threaten your landlord with prosecution on your behalf, which could be run on a no win no fee basis.

Hopefully, the result will be that your landlord will be forced to remove the pests.

Taking Legal Action Against a Hotel or B&B

You may be unhappy with the accommodation at a hotel or B&B because of a pest problem. If so, you could be entitled to make a claim against the owner of that property. So, to start making a claim, you should:

  • Keep a carfeul record of the incident
  • Take photos of the pest, if possible
  • Report the matter to the manager of the property in writing and keep a record of that complaint
  • Keep a detailed record of the cost of your stay
  • In particular, take photos of any bites and keep a record of any treatment you receive

Then, please report the situation to us so we can run a claim on your behalf. We can then continue your claim to make sure you get the compensation you deserve.

call now pests in rented property


When the property owner is held responsible for the pests, we will also try to get you compensation. Typical awards of compensation are between £1,000 and £4,000. This is compensation for you having to suffer because of the pests. Or, may be because the property owner failed to take action.

No Win No Fee

Normally, we would run your case on a no win no fee agreement. Whether or not we can do this may be dependent on the details of your case.

We aim to make the whole process as painless and risk-free as possible. That is why, whenever possible, we will work on a no win no fee basis.

If you have any questions about how no win no fee works, please feel free to get in touch. We’d be happy to discuss it with you.

How We Can Help

If you’ve encountered a pest in your rented property or paid accommodation, we can help. In particular, we may be able to help if:

  • You have encountered pests in your publicly rented property
  • You have encountered pests in paid accommodation, such as hotels or B&Bs
  • You have encountered pests as a result of a business’ poor actions or inaction, such as a takeaway throwing out food that attracts rats

We know that taking action like this can be daunting. But, we can take care of the whole process for you. We can offer you:

  • A specialist team of experienced advisors
  • Free advice with no obligation
  • Potential for no win no fee service

If you do need help, please get in touch today. We can help you get the pest or nuisance sorted out and get you compensation. Feel free to call us on 01925 351 350. Or, click here to get in touch.

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